Sharing your personal data, as well as giving consent to its processing are utterly voluntary. All personal data provided to us is processed only to the extent and for the purposes compliant with your consent. If you decide not to provide us with data necessary to process the order and you do not consent to its processing, we will unfortunately not be able to process your order.
Please remember that you have the right to update or completely delete your personal data at any time. You can do it yourself or with our help, which we will gladly provide.
Our company adheres to a restrictive personal data security policy. Your personal data is safe with us and we make every effort to ensure that all safety measures are updated and improved yearly. We believe that familiarising yourself with our privacy policy will allow you to feel safe and fully enjoy shopping at concrette.com.
I. Data Controller (ADO)
The controller of personal data of concrette.com (hereinafter ADO), i.e. an entity responsible for ensuring the security of your personal data is:
SalesMan sp. z o.o
Krucza 13
87-125 Osiek nad Wisłą
NIP: 879-27-210-66, REGON: 385857140
II. Personal data protection system
ADO (Data controller) has implemented proper technical and organizational measures in order to ensure the protection of processed data in accordance with the requirements set out in the applicable provisions of the protection of personal data regulations. In particular, the following were taken into account: the regulation of the Minister of the Interior and Administration of April 29, 2004 on the documentation of personal data processing and technical and organizational conditions to be met by devices and IT systems used to process personal data (Journal of Laws No. 100, item . 1024); guidelines of the Inspector General for Personal Data Protection; Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealed Directive 95/46/EC.
The most important elements of the implemented personal data protection system include:
1. SSL certificate, which guarantees that communication between your computer and concrette.com is encrypted with a 256-bit key.
2. We ensure the collection and processing of only the relevant personal data kept for the shortest possible time, and you must give separate consent for each activity not related to the implementation of the purchase/sale agreement.
3. Only authorized staff, trained in the field of personal data protection, have access to your personal data, which guarantees its security.
4. The concrette.com IT system and internal company procedures meet all standards of personal data protection.
ADO (Data controller) thus fulfilled all the legal obligations in the field of personal data protection.
III. Personal data, purpose, and duration of storage
A. Registration
During registration, please provide the relevant data necessary to create an account at concrette.com, so you do not have to waste your time refilling the entire order form with each subsequent purchase. By registering you save time and money - as registered customers you will also be eligible to participate in our loyalty programme and receive discounts based on previously made purchases.
After logging in, a registered customer can also verify the status of the order they made and the history of purchases. A registered and logged-in customer may at any time correct, supplement or delete data from concrette.com
During registration, we may ask for your:
1. name and surname - required for the issuance of a sales document and addressing the package;
2. address (street, house number/or house and apartment number, zip/town code and city name) - required for addressing the package;
3. e-mail - required for logging in and any communication related to the use of concrette.com;
4. telephone number - required for some of the delivery options (required by carriers)
The data is stored for 5 years, counted from the last login.
B. Placing an order
When placing an order, please provide us with the data necessary to process the order, which - in case of registered and logged in customers - is partially collected automatically during registration.
When placing an order, please provide the following:
1. name and surname or name of the company/institution - required to issue a sales document and address the package;
2. address (street, house number/or house and apartment number, zip/town code and city name) - required for addressing the package;
3. e-mail - required for logging in and any communication related to the use of concrette.com;
4. telephone number - required for some of the delivery options (required by carriers)
If, when placing an order, the Customer chooses a delivery to an address other than the one provided during registration or placing an order, please also include the following:
1. name and surname or name of the company/institution - required for us to address the package;
2. address (street, house number/or house and apartment number, zip/town code and city) - required to address the parcel;
3. telephone number to the recipient of the shipment - required for some of the delivery options (required by carriers)
If, when placing an order, the Customer chooses the issuance of a sales document with details different than information provided during registration or placing an order, additionally provide us with the following information:
1. name and surname or name of the company/institution - required to issue a proof of sale;
2. address (street, house number/or house and apartment number, zip/town code and city) - required to issue a proof of sale;
The data provided when placing the order is processed by concrette.com and the following entities in the following scope:
1. name and surname, address, telephone number, e-mail address indicated as the delivery address are provided to shipping companies in the form of a label/consignment note which is also an order for delivery, depending on the selected type of shipment method, are provided to:
a. DPD Polska sp. z o.o., 15 Mineralna street, 02–274 Warsaw, a company entered in the register of entrepreneurs in the District Court for the capital city of Warsaw, 13th Commercial Division of the National Court Register, KRS No. 0000028368, NIP: 526-020-41-10, REGON: 012026421
2. name and surname, address, tax identification number (NIP) indicated as the details to be included in the sales document, are transferred in the form of a sales document to the accounting system:
a. Soneta sp. sp. z o.o., 44a Kustronia street, 30–432 Kraków, KRS: 0000109244, NIP: 6792705304, REGON: 356381673)
In case the Customer decides to use an external payment system, all data provided after switching to the payment operator's website remain registered only in its database and are in no way available or stored by concrette.com
concrette.com cooperates with the following payment operators:
1. DotPay sp. sp. z o.o., 72 Wielicka street, 30 - 552 Kraków (KRS: 0000296790, NIP: 6342661860, REGON: 240770255); operator of the dotpay.pl website
2. PayPal (Europe) Sarl et cie, SCA; the operator of the paypal.com website
3. Skrill USA, Inc., a Delaware company with its registered office at 100 N Biscayne Blvd., Suite 2120, Miami, Florida 33132, USA; the operator of skrill.com
The data is stored for a period of 5 years from the end of the calendar year following the year in which the sales document was issued, in accordance with the relevant regulations governing the storage time of accounting documents.
C. Marketing
If you subscribe to the newsletter during the registration or ordering process, we are going to request your e-mail address to ensure the delivery of commercial information from concrette.com. You can unsubscribe at any time by logging into your concretteaccount.com or by clicking the unsubscribe link in the footnote of each newsletter.
The e-mail address is required and processed solely for the purpose of sending e-mails to:
1. Growbots Inc. 1015 Fillmore St. PMB 18339 San Francisco CA 94115 USA; the growbots.com website operator
D. Correspondence
If we are provided with personal data that is not required for the performance of the contract or any of the legal obligations, e.g. through correspondence or in the withdrawal, warranty or guarantee forms, all the data will be immediately deleted or treated as anonymous and will not be processed.
Therefore, do not provide us with information and personal data that we do not ask for directly or information not relevant to the performance of the contract or legal obligation.
IV. Cookies - your personal data downloaded automatically on entry - concrette.com
Cookie files (so-called "cookies") are IT data, in particular - text files, which are stored in the concrette.com Customer's end device
Two basic types of cookies are used by concrette.com: session cookies and persistent cookies. Session cookies are temporary files that are stored on the Customer's end device until they log out, leave the website, or turn off the software (web browser). "Persistent" cookies are stored on the Customer's end device for the time specified in the parameters of cookies or until they are deleted by the Customer.
The following types of cookies are used by concrette.com:
1. "Required" cookies, which enable the use of services available on concrette.com; e.g. authentication cookies used for services that require authentication.
2. Cookies used to ensure security, e.g. used to detect fraudulent manipulations of the authentication system on concrette.com.
3. "Performance" cookies, which enable the collection of information on the use of concrette.com websites.
4. "Functional" cookies, which allow the Customer to "save" some of the settings and customize the concrette.com interface.
5. "Advertising" cookies, which enable the delivery of advertising content tailored to the Customer’s interests.
In many cases, the software used for browsing websites (web browser) allows cookies to be stored by default.
If you do not agree to have cookies saved on your device, you may block them by properly configuring your web browser. Information on how to do this can be found in the help files of your web browser. Unfortunately, if cookies from concrette.com are blocked in your system, we cannot guarantee it will work properly.
If you agree to have cookies saved on your device, but after visiting concrette.com you would like to delete them, you can do it without risk and information on how to do this can be found in the help files of your web browser.
A. concrette.com (server)
The IT system used by concrette.com automatically collects data related to the device you use when you access concrette.com. This data is collected only for statistical purposes and relate to: the type of device, operating system, web browser, screen resolution, colour depth, IP, internet service provider, or the concrette.com entry address, and are used only in the optimization process of concrette.com – in order to ensure the greatest possible comfort of use.
This data is never combined with the data referred to in Part III, and is only used for the analysis of statistics and system error correcting mechanisms.
concrette.com uses the servers of OVH sp. z o.o. (Ltd.) with its headquarters in Wrocław (KRS: 0000220286; NIP: 8992520556) and the NetArch sp. z o.o. located in Kraków (KRS: 0000286559; NIP: 945-208-91-38). These companies do not have direct access to personal data and they do not process it in any way.
The data is processed for the extend of 24 months from the last activity.
B. concrette.com (cookies)
YourSklep.pl uses the "cookies" technology, i.e. text files placed on your device, in order to enable concrette.com to recognize your profile and adapt concrette.com to your needs.
concrette.com uses cookies to:
1. Remember your logging – in information (each session lasts 30 minutes counting from the last recorded activity, and afterwards the cookies are deleted).
2. Remember the contents of your shopping cart (the session lasts 30 days counting from the last recorded activity, and afterwards the cookies are deleted).
3. Remember your concrette.com display preferences (the session lasts 30 days counting from the last activity, and afterwards the cookies are deleted);
4. Create statistics and reports on the operation of concrette.com (the session lasts 30 days counting from the last activity, and afterwards the cookies are deleted).
5. Personalize the appearance of concrette.com by displaying products that the store's algorithm has indicated as relevant to your needs on the basis of products you have previously bought, placed in the shopping cart, searched the store for, as well as their creators, producers, categories - in short - products deemed relevant based on your previous activity, but never directly related to your personal data. (the session lasts 30 days counting from the last activity, and afterwards the cookies are deleted).
C. Google Analytics (cookies)
Google Analytics uses the technology of "cookies", i.e. text files saved on your device, in order to allow concrette.com to conduct an analysis of the sources of traffic and the way its visitors use it.
Google collects data obtained from saving cookies on devices and uses the information to create reports and provide other services related to traffic and internet usage.
Google may also transfer the aforementioned information to third parties if it is required to do so by law or if such parties do the processing of such information on behalf of Google.
This data is never combined with the data referred to in Part III, and is only used for the analysis of statistics and system error correcting mechanisms.
The data is processed for 12 months recorded from the last activity, and afterwards the cookies are deleted.
D. Google AdWords (cookies)
Google Analytics uses the technology of "cookies", i.e. text files saved on your device, in order to allow concrette.com to assess the content and effectiveness of advertising activities by means of the AdWords network.
Google collects data obtained from saving cookies on devices and uses the information to create reports and provide other services related to traffic and internet usage.
Google may also transfer the aforementioned information to third parties if it is required to do so by law or if such parties do the processing of such information on behalf of Google.
This data is never combined with the data referred to in Part III, and is only used for the analysis of statistics and system error correcting mechanisms.
The data is processed for 12 months recorded from the last activity, and afterwards the cookies are deleted.
E. Cookies from partners' servers
concrette.com uses scripts and software elements provided by and located on the servers of its business partners. Such cookies may contain data necessary for the partner to perform its services for concrette.com or contain data different from data specified in the privacy policy.
concrette.com selects its business partners very carefully, however, it is not responsible for their cookie policy. Therefore, we recommend that you verify each of our partners on your own and decide for yourself whether you want to accept their cookies.
concrette.com l uses the scripts of the following partners:
1. Google Inc. based in Mountain View (CA, USA)
2. Facebook Inc. based in Menlo Park (CA, USA)
V. Privacy and security policy of the partners of concrette.com
concrette.com very carefully selects its business partners and equally carefully verifies links to other websites posted at concrette.com. concrette.com, however, is not responsible for the standards and privacy protection policies used by the owners, operators or administrators of these websites. Therefore, we recommend that you verify each of our partners on your own and decide for yourself whether you want to entrust them with your personal data.
Google - https://www.google.pl/intl/pl/policies
Facebook - https://www.facebook.com/about/privacy/cookies
VI. Disclosure of your personal data
In special situations where the applicable law requires the Data Controller to provide the collected data to state authorities, concrette.com will make such data available.
With the exception of the aforementioned situations, your personal data - to the extent permitted by law on the basis of separate entrustment agreements – will be transferred to specific entities only for the purposes of and in relation to the need to perform contractual or legal obligations by the Data Controller. The entities the data may be transferred to include: advertising agencies, banks, accounting and bookkeeping offices, IT service providers, courier companies, logistics companies, payment institutions, carriers.
In the event of such a transfer, the Data Controller concludes appropriate entrustment agreements with these entities, guaranteeing the highest standard of protection and maintaining the confidentiality and security of personal data, as well as their use only for the purpose of fulfilling the contractual or legal obligations of the Data Controller.
VII. Changes to concrette.com privacy policy
concrette.com reserves the right to modify its privacy policy, if it is required by applicable law, when the technological framework for concrette.com operations changes or the implemented modifications improve the standards to a level higher than the minimum required by the law.
concrette.com will send a notification of such a change by e-mail (to the e-mail address provided during registration).
Current and updated content of the privacy policy will always be available at http://concrette.com/polityka-prywatnosci .
VIII. Your rights
In accordance with applicable law, you have the right to:
1. refuse or restrict the processing of personal data;
2. object to the processing of personal data;
3. access your personal data;
4. rectify or delete your personal data;
5. transfer your personal data;
6. withdraw your consent to the processing of personal data;
7. lodge a complaint with the supervisory body - the President of the Personal Data Protection Office.
These rights are inalienable and may not be restricted. We are always happy to provide you with help and information, and you can exercise some of the above-mentioned rights yourself.
IX. contact
concrette.com contacts you using the e-mail address provided, and only in special situations we shall use the telephone number provided by you.
If you have any questions or concerns regarding the privacy policy and security of your personal data, please contact us here: e-mail ado@concrette.com .
If you want to update or delete your personal data, if you cannot or do not want to do it yourself, please contact us here: e-mail ado@concrette.com .
You can also stay in touch with us, including the aforementioned cases, at:
SalesMan sp. z o.o
Krucza 13
87-125 Osiek nad Wisłą